Frequently Asked Questions

We offer a variety of accommodation options, including small, locally-run hotels, guesthouses, mountain huts, and eco-resorts. Each accommodation option is carefully selected to provide comfort, authenticity, and a sense of place.

You will mostly stay in 3-star hotels (4-star available on request) or in private lodgings such as apartments, mountain huts, or shepherds' cottages. Accommodation is selected for the charm or location, with small family-run hotels and cosy guesthouses.

Yes, we can arrange family-friendly accommodation options that cater to the needs of families with children, including connecting rooms, child-friendly facilities, and activities suitable for children of all ages.

Yes, we can arrange accommodation for groups of all sizes, including private lodges, villas, or multiple rooms in the same hotel or guesthouse. We can also accommodate special requests or preferences for group bookings.

To book a tour, simply fill out our online booking form on our website or contact us directly via email or phone. Our team will guide you through the booking process and answer any questions you may have.

Yes, a deposit is required to secure your booking. The amount of the deposit may vary depending on the tour and will be communicated to you at the time of booking. The remaining balance is due before the start of the tour.

Yes, we understand that plans may change. Depending on availability and the nature of the change, we will do our best to accommodate your request. Please contact us as soon as possible to discuss any changes to your booking.

Our cancellation policy varies depending on the tour and the timing of the cancellation. We will provide you with detailed information about our cancellation policy at the time of booking. Generally, cancellations made within a certain timeframe may incur a cancellation fee, while cancellations made well in advance may be eligible for a full or partial refund.

We offer a variety of add-on tours and activities such as city tours, bird watching, sea kayaking, boat tours, crafters, cooking classes, and more. Contact us to organise the perfect expert for you.

Yes, we highly recommend that all travellers purchase travel insurance before embarking on their journey. Travel insurance can provide coverage for unexpected events such as trip cancellations, medical emergencies, lost luggage, and more.

The minimum age requirement for our tours varies depending on the nature of the tour and the activities involved. Some tours may have age restrictions due to safety concerns or the level of physical activity required. We will provide you with detailed information about any age restrictions at the time of booking.

The level of physical fitness required for our tours varies depending on the nature of the tour and the activities involved. Some tours may involve hiking, cycling, or other physical activities that require a moderate to high level of fitness. We will provide you with detailed information about the physical requirements of each tour so you can choose the one that best suits your abilities.

Yes, we can accommodate special dietary requirements such as vegetarian, vegan, gluten-free, or other dietary restrictions. Please let us know about any dietary requirements or allergies at the time of booking, and we will do our best to accommodate your needs.

Layered clothing for different climates, helmets, and riding gear are essential. In case of lost luggage, we provide helmets and riding gear until yours arrives.

With a few exceptions, we offer all our tours as self-guided, perfect for independent travellers. Enjoy the freedom and flexibility to walk, hike, or bike at your own pace while we organise logistics such as accommodation, luggage transfers, detailed tour planning, and provide comprehensive information packages, maps, and GPS trackers. We're always available by phone for emergencies or queries, ensuring you're never alone.

Breakfast is included on all days, and evening meals are available for an additional charge, either at the accommodation or nearby restaurants. Packed lunch services are also available for a fee. Half-board options can be booked for an extra cost, usually served at the overnight place.

You will need money for lunch, dinner, and drinks, with typical costs outlined. Entrance fees to National Parks, ferry passage in the Boka Bay, and other minor expenses are additional. ATMs are common in most cities and towns, but credit card acceptance may be limited in remote areas.

We use a variety of transportation options for our tours, including comfortable, air-conditioned vehicles, boats, trains, and bicycles. The type of transportation used will depend on the itinerary and activities included in the tour.

Yes, transportation is included in the tour price unless otherwise specified. We provide transportation to and from the starting point of the tour, as well as transportation between destinations and for any activities included in the tour itinerary.

Yes, we can arrange airport transfers for you as part of your tour package. Please let us know your arrival and departure details, and we will coordinate the airport transfers accordingly.

Yes, we can arrange private transportation options for individuals, families, or groups who prefer exclusive use of a vehicle or require transportation for specific purposes. Please, contact us to discuss your transportation needs and preferences.

Yes, you are welcome to bring your own bike on the tour if you prefer. Please let us know in advance if you plan to bring your own bike so we can make the necessary arrangements for transportation and storage during the tour.

In case of emergencies, contact us with the local mobile phone provided 24/7. We have a well-established network of institutions and people along the routes for quick responses. Guides are competent in first aid techniques and will handle situations professionally.

It is your responsibility to reach the next hotel daily, even in adverse weather. However, in serious trouble like bicycle breakdown or physical emergency, call our emergency hotline and we will provide support, whether by sending a van or advising on public transportation options such as trains and buses.

Guided tours feature experienced guides accompanying you throughout your trip. Everything is arranged from accommodation to food and transportation. Guides are friendly, flexible, and can adapt schedules according to group wishes, weather changes, or unexpected events. Usually, a support vehicle follows the group at all times.

You should have a moderate fitness level to fully enjoy cycling tours, or you can take advantage of one of our e-bikes.

Our fleet comprises models from 2018 onwards. You can choose touring bikes, road bikes, or e-bikes for hard surface tours. MTB tours are indicated separately. Available sizes include touring XS–XXL, road bike 48–58, e-bike S-M-L, and MTB 15"–21". Rental bikes include waterproof pannier (20 l), repair kit, spare tyres, and helmet.

If your tour includes border crossings, these are easy. Everyone must have passports or ID (EU citizens) at all times. Simply show your passport; usually, you show it twice — when leaving and when entering. If luggage transfer service is included, ensure luggage is not locked.

Routing follows small side roads with little traffic. Montenegro has no bike lanes except in Podgorica and Tivat. You are shuttled to avoid longer sections on main roads, which might get stressful since main roads in Montenegro are busy and narrow.

Montenegro's natural diversity is reflected on your plate. In northern and central parts, sheep and beef are popular and delicious. In central areas like Podgorica, Cetinje, and Lake Skadar, find lake fish, vegetables, and 'Vranac' wine. Always ask for local cheese. Coastal Montenegro offers fish and seafood. Montenegrin olive oil, produced along the coast from Ulcinj to Herceg Novi, is another treat.

You can enhance any tour with local product tastings including wine, olive oil, honey, dairy, ham, and oysters with wonderful families along the way. Wine and food tasting experiences range from €10–25 per person depending on the kind of tasting. Contact us for details.